Your personal information is handled with care at jiliok. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you have as a player in the Philippines. We keep things straightforward so you always know where you stand.
When you register and use jiliok, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect your deposit and withdrawal transaction records, game activity history, and device information such as your IP address, browser type, and operating system. This technical data helps us detect unusual activity, prevent fraud, and keep your account secure at all times. We only collect information that is genuinely needed — we do not ask for data that serves no operational or legal purpose.
The personal data we hold is used to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — updates about promotions available on the Promotion page. Your gameplay and transaction history allows us to detect patterns that may indicate problem gambling, so we can offer timely support through our Responsible Gaming resources. We may also use aggregated, anonymised data to improve platform performance and the overall player experience. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review.
jiliok uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. Essential cookies are required for the site to function correctly and cannot be disabled. Analytical cookies help us identify which pages and features are most useful so we can continue improving the experience for Filipino players. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features work. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party advertisers.
We do not sell, rent, or trade your personal information to any third party for marketing purposes — ever. We may share limited data with trusted service providers who help us operate the platform, such as payment processors that handle your PHP deposits and withdrawals, identity verification partners, and fraud prevention services. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose information to Philippine regulatory authorities or law enforcement agencies where we are legally required to do so. Outside of these circumstances, your data stays within jiliok's systems.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our licensing obligations. Account records, transaction logs, and identity documents are kept for a minimum of five years following account closure to satisfy anti-money laundering requirements. We protect your data using industry-standard security measures including encrypted data transmission, access controls, and regular security reviews. While no system can guarantee absolute security, we take every reasonable step to protect your information from unauthorised access, loss, or misuse. If you believe your account has been compromised, please contact us immediately at [email protected].
As a player based in the Philippines, you have the right to request access to the personal data we hold about you and to ask us to correct any inaccuracies. You may also request the deletion of your account and associated personal data, subject to our legal retention obligations. If you have opted in to marketing communications, you can withdraw that consent at any time and we will stop sending promotional messages. To exercise any of these rights, you can reach our support team at [email protected] and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised. Continuing to use jiliok after a policy update constitutes your acceptance of the revised terms. If you have questions about any aspect of this policy, the FAQ page covers the most common privacy-related questions in plain language.
We use encrypted connections and strict access controls to protect every piece of information you share with us. Your account security is our priority.
Our FAQ page has plain-language answers to the most common questions about how we handle player data and account privacy.
Visit FAQFor any privacy-related requests or concerns, reach our team at [email protected] and we will get back to you promptly.
Our approach to privacy in three clear commitments.
We never sell or rent your personal information to advertisers or third-party marketers. Your data exists solely to support your experience on jiliok.
All data transmitted between your device and our servers is protected by encryption. We apply strict internal access controls so only authorised staff can view account data.
You can request access to your data, correct inaccuracies, or ask for deletion at any time. We process all data rights requests fairly and without unnecessary delay.
Now that you know how jiliok handles your data, you can enjoy slots, sports betting, bingo, and more knowing your information is in safe hands. Registration is free and takes just a few minutes.